Return & Refund Policy

Return & Refund Policy

Effective Date: 08-04-2025 Welcome to ANU’S MART. We want you to love our products. If you’re not satisfied, here’s how we handle returns and refunds:

1. Return Eligibility

  • Items must be unused and in original packaging.

  • Return request must be made within [2] days of delivery.

2. How to Return

  • Contact us at anusmart2023@gmail.com with your order number and reason for return.

  • We’ll provide instructions and a return address.

3. Refund Process

  • Refunds will be issued to the original payment method.

  • Processing may take 5–7 business days after we receive the return.

4. Non-Returnable Items

  • Opened or used products

  • Items marked as “Final Sale”

5. Shipping Costs

  • Return shipping is the customer’s responsibility unless the item was defective or incorrect.